Cancellation Policy

At GrowGear, we understand that sometimes plans change. You have the right to cancel your order within 24 hours of confirmation without providing any reason.

⏱️ Cancellation Period

  • The cancellation window is 24 hours from the moment your order is confirmed.

  • Once an order has been fulfilled or shipped, it cannot be canceled.

📩 How to Cancel Your Order

To request a cancellation, please send us a clear written notice (email is preferred) within the 24-hour window:

Email: support@growgear.shop
Phone: +1 (206) 803-8766

Your cancellation request will be considered valid as long as it is sent within the 24-hour period.

💳 Refunds After Cancellation

  • If your cancellation is approved, we will refund 100% of your payment, including standard shipping fees.

  • Refunds will be processed within 5–10 business days using your original payment method.

  • No additional fees will be charged for processing your refund.

  • If you chose a premium or expedited shipping option, these extra fees may not be refunded.

If you have any questions about your order or cancellation, please contact our support team. We're here to help!